Are you into tech? Get ready!

Benefit from a unique opportunity to become customer representative for one of the Big Four tech companies! A perfect work environment of latest technology, located only 5 minutes from the sea, is waiting for you in Greece!

As a technical support advisor, you will communicate with customers from Hungary to provide support for their mobile devices, after following a complete training by certified instructors.

Job description:

• Support Hungarian customers via incoming calls
• Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
• Assist customers to manage/secure their account & passwords
• Set-up repairs for hardware-related issues
• Escalate unresolved cases by contacting 2nd level support advisors
• Maintain high customer satisfaction

Advisors have many opportunities to advance their career & level up within the department. Resolution of technical issues, customers’ satisfaction & great team spirit are all taken into account. Also, good performance is rewarded on monthly base with bonuses. Roundtables, meetings & self-guided training help advisors be up-to-date with products & new releases. Last but not least, supervisors are always next to advisors for help!

Skills & Experience required:

• Fluency in Hungarian
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred
• Advanced English knowledge
• Great communication skills
• Prior customer support experience
• Strong troubleshooting skills

We offer:

• Competitive salary
• 2 extra full salaries per year
• Monthly performance-based bonus
• Complete relocation package (flight tickets & accommodation assistance)

TECH UP YOUR CAREER!