This role requires you to?

• Assure the highest service level and customer satisfaction to our customers.
• Answer our customer’s IT related queries to provide technical support for incoming issues related to computer systems, software and hardware
• Run diagnostic programs to resolve issues
• Walk customers through problem-solving process

What we are looking for in a candidate?

• Experience with Technical Customer Support is preferred, but not mandatory
• Fluent German speaker
• Good written and verbal communication skills in English
• Interested in IT related topics
• Team player
• Interactive and communicative personality
• Readiness to work in a 24 x 7 environment (Shift operations), with compensation provided

We provide many benefits!

• Relocation assistance - Accommodation, travel and other minor expenses covered
• Medical Insurance
• Life & Disability Insurance for employees and family members
• Wipro Social Fund Scheme
• Sport & Culture card
• Last, but not least, working with a large, highly reputed and ethical MNC