IT Service Desk Representative - Dutch - Berlin (region) w Berlin, Berlin, Niemcy

Abroad Experience International Agencja rekrutacyjna

IT Support at this client is more than just solving technical problems. At their newly founded IT Service Desk you will support their international colleagues in the whole EMEA region. You are the first point of contact and act as a consultant concerning all technical and IT related matters. Your support is essential for their colleagues to be able to work trouble-free and, therefore, a crucial part of the company's overall success.

Main Tasks

  • You will look after all users calling or opening tickets concerning any IT related issues or service requests and act as their point of contact via phone, e-mail or even on-site in person.
  • You will categorize and document tickets following predetermined workflows and ensure the identification and analysis of problems and errors
  • You are responsible for obtaining and installing new client hardware, software and periphery and making sure all software is up-to-date
  • You will collaborate closely with the business and it is your goal to solve any issues as quickly as possible
  • Lastly, you are responsible for maintaining user accounts and rights through Microsoft Active Directory

Requirements

  • If you speak English and ideally two other languages like Spanish, Dutch or German then this is the team for you.
  • You have a completed apprenticeship (IT System Integration) or any comparable IT related training paired with relevant work experience.
  • You know your way with TCP/IP, networks, MS Active Directory as well as with the Microsoft operating system, MS Office and MS Exchange.
  • With your experience of working with ticketing systems and your profound understanding of client hardware your clients feel well cared for.
  • Have you gained your IT Expertise through other experiences? If you have the required expertise and practical knowledge we will be very happy to have you in our team!

Our client wants to make sure that you feel comfortable within the company, which is why they encourage open communication as well as reliable guidance through your leader. In general we want you to feel good and with us you can enjoy corporate benefits like supplemental health insurance, company pension scheme and employment benefits to encourage capital formation.

SZUKAJ PRACY

Słowa kluczowe / nazwa stanowiska / umiejętność / firma

Wpisz dowolną lokalizację w polu powyżej lub wybierz poniżej :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Państwo, miejscowość lub kod pocztowy

--Web 3--